Company-wide AI workspace
One secure internal interface for every employee to chat with AI, summarize files, and get work done — in the web workspace or right inside Microsoft Teams, WhatsApp, and Telegram.
Employee Smart Assistance unifies a company-managed AI assistant and an ERP AI agent into one governed platform. Employees chat with AI, analyze documents, query your Business Central data, and execute approved actions — under role-based access, token limits, automatic model fallback, and a complete audit trail.
Cost governance · ERP-aware answers · Multi-model fallback · Enterprise-grade privacy
Employee Smart Assistance replaces scattered AI tools and passive reporting with a single secure workspace where employees chat, analyze documents, query live ERP data, and execute approved actions — all under policy-driven governance you fully control.
One secure internal interface for every employee to chat with AI, summarize files, and get work done — in the web workspace or right inside Microsoft Teams, WhatsApp, and Telegram.
Employees ask Business Central questions in natural language and get grounded, source-cited answers — no SQL, no waiting on reports or BI.
The agent proposes and executes approved ERP actions — like creating and posting sales, purchase, and transfer orders — under role-based controls, with full traceability and human-in-the-loop confirmation.
Set monthly or weekly token quotas per employee, department, or role to keep AI spend aligned with business priorities.
Connect Claude, OpenAI, Gemini, DeepSeek, Kimi, and open/local models. When premium limits are reached, routing switches to a free fallback so work never stops.
Define who can use which models, connectors, and data. Topic- and table-level data domains (finance, sales, costing…) are enforced even on generated SQL.
Your SOPs, contracts, and policies become first-class context via RAG. Upload PDF, Word, Excel, and images — with EN/AR OCR — for grounded answers.
Generate downloadable Excel, PowerPoint, PDF, and images from chat, use voice input (EN/AR), schedule recurring reports, and watch usage, spend, and ROI on a live admin dashboard.
Roll out AI safely across the company while keeping cost, access, and compliance measurable from day one. These are the patterns teams adopt first.
Agents draft replies, summarize customer and order history from the ERP, and suggest compliant answers — while managers control usage and quality.
Teams generate content and pull live sales figures from Business Central, while token limits and fallback routing prevent budget overrun.
Ask the ERP for pending approvals, invoice matches, and variances; let the agent draft commentary and propose actions under finance-domain controls.
Draft SOPs, policies, and bilingual announcements, and query operational data — with clear access controls and full traceability.
Developers get AI assistance for code and analysis while IT governs model access, connectors, data domains, and security boundaries.
Model requests, token events, fallback switches, and ERP actions are logged to a queryable audit trail — built for internal control and regulator readiness.
Link your AI APIs (Claude, OpenAI, Gemini, DeepSeek, Kimi, open/local) through a secure proxy, and connect Business Central — read-only or governed read/write.
Assign token quotas and RBAC by user, team, or role, and scope which data domains and models each group is allowed to use.
Upload SOPs, contracts, and policies to the knowledge base so every answer reflects how your organization actually works.
Teams chat, analyze documents, query the ERP, and generate artifacts — with automatic fallback keeping sessions running past premium limits.
Leaders review usage, spend, and audit dashboards in real time, tune quotas, and enforce policy with complete visibility.
Here is a real, governed workflow on Employee Smart Assistance. An inbound supplier email triggers the assistant; it drafts a grounded reply from your knowledge base and ERP; and because it involves a price commitment, it pauses for one-tap human approval before anything is sent — with every step logged.
A supplier email lands in the shared procurement inbox. No one has touched it yet — and by the time a manager taps “Approve” on their phone, the reply is already on its way, with a full audit trail behind it.
The assistant watches the shared inbox. It detects the new email, classifies it, and starts a run automatically — no human action required yet.
It reads the email, pulls the supplier's contract terms from the knowledge base, looks up the latest invoice and payment status in Business Central, and drafts a bilingual (Arabic + English) reply with a counter-proposal.
The reply contains a price commitment, so the governance policy returns “require approval.” The run pauses and a checkpoint is created — nothing is sent without sign-off.
An approval card is delivered to the manager's chat app: the full email, the full draft, and Approve · Revise · Reject buttons. They never leave WhatsApp or open another system.
On approval, the assistant sends the reply through the email connector. Tap “Revise” instead and it loops back to redraft. Either way, who approved what — and when — is written to the audit log.
Hours of back-and-forth become one notification and one tap — with company data, policy, and a complete audit trail enforced at every step.
What you see below is the assistant employees use every day: an internal AI workspace that answers from your knowledge base and your live Business Central data, with quota awareness, instant fallback, and an admin governance dashboard behind it.
One internal assistant — chat, documents, and ERP queries — with quota awareness and automatic fallback continuity.
Usage, spend, model routing, and ERP actions in one view — designed for admins, finance, and audit.
Conservative estimates at enterprise scale (1,000+ employees). Numbers are workflow time for one representative task — not aggregate FTE math.
| Department | Representative workflow · systems touched | Today | With Smart Assistance | Saved | Quality lift |
|---|---|---|---|---|---|
| Marketing | Campaign brief · analytics + Drive | 3–5 hrs | 11 min | ~95% | Consistent voice · AR + EN copy · last-year benchmarks attached |
| E-Commerce | Listing audit · marketplace + e-com SKU sync | ~30 min/SKU | 90 sec/SKU | ~95% | Catches taxonomy + image issues · auto-fixes copy · cites source |
| Sales | CRM follow-up draft · order context from BC + OTO | 12 min/lead | 2 min/lead | ~83% | Personalized in AR/EN · pulls last 3 orders · suggests next-best |
| Procurement | Supplier email triage + reply · BC contract terms | 15 min/email | 2 min (approve) | ~85% | Contract terms checked automatically · WhatsApp approval |
| Inventory Mgmt | Stockout decision · BC + OTO · PO via supplier | 2–6 hrs | 90 sec | ~99% | Voice-initiated approval · zero waiting on email |
| Warehouses | Pick-list rebalancing · OTO OMS · driver dispatch | 35 min/wave | 5 min/wave | ~85% | Optimal route + load · WhatsApp dispatch to drivers |
| Finance | Invoice reconciliation · Business Central exceptions | 25 min/batch | 3 min/batch | ~88% | Catches anomalies humans miss · cited audit trail |
| HR | Policy Q&A · onboarding doc · HR system lookup | 20 min/Q | 30 sec | ~97% | Always cites HR policy · AR + EN · 24/7 in-channel |
| Legal Affairs | Contract clause review · risk-flag · cite precedents | 45 min/contract | 8 min/contract | ~82% | Risk-tier classification · always cites the source clause |
| IT | Tier-1 ticket triage · diagnostics · BC + HR access | 22 min/ticket | 6 min/ticket | ~73% | Escalates with full context · pre-fetches diagnostics |
Workflow times are based on internal interviews and comparable retail-IT case studies. The “With Smart Assistance” column assumes a post-pilot steady state — month 3+ after rollout — including the time the human still spends reviewing and approving. Pre-pilot months will see lower savings.
Time saved is the obvious win. The bigger win is consistency: every employee gets the same quality of context, citations, and policy adherence — including the new joiner on day one.
All AI requests pass through a controlled internal proxy, so provider keys and routing stay under company governance. ERP access is role-aware and can run read-only; data residency, encryption, and access control are designed up-front.
Stop paying for disconnected AI subscriptions and waiting on reports. Give every employee productive, secure AI access — grounded in your knowledge and your ERP — with quota controls, automatic fallback, and enterprise-grade governance from day one.
Bilingual enablement (EN/AR) · API & ERP onboarding support · No sales pressure